Privacy Policy

Last updated: December 2025

Morea House (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is collected and processed in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit https://moreahouse.com/ (the “Website”) or engage with us.

1. Personal Information We Collect

We may collect and process the following personal information:

  • Full name

  • Email address

  • Contact number

  • Enquiry or message details

  • Booking-related information (where applicable)

  • Any information you voluntarily provide through contact forms or email

  • Technical data such as IP address and website usage information

2. How We Collect Personal Information

Personal information is collected when you:

  • Submit a contact or enquiry form

  • Communicate with us via email or telephone

  • Browse the Website (through cookies and analytics tools)

3. Purpose of Processing Personal Information

We process personal information to:

  • Respond to enquiries

  • Provide information about Morea House or related services

  • Communicate with you

  • Improve the Website and user experience

  • Comply with legal and regulatory obligations

4. Lawful Basis for Processing

We process personal information based on:

  • Your consent

  • Legitimate business interests

  • Compliance with legal obligations

5. Sharing of Personal Information

We do not sell your personal information.

We may share information with trusted service providers who assist with website hosting, communications, or IT services. All such parties are required to protect your information and use it only for the intended purpose.

6. Data Security

We take reasonable measures to safeguard personal information against unauthorised access, loss, or misuse.

7. Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes set out in this Privacy Policy, unless a longer retention period is required by law.

8. Your Rights Under POPIA

You have the right to:

  • Access your personal information

  • Request correction or deletion

  • Object to processing

  • Withdraw consent where applicable

  • Lodge a complaint with the Information Regulator

9. Cookies

Morea House uses cookies to enhance your browsing experience. Please refer to our Cookie Policy for more information.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

11. Contact Details

For questions regarding this Privacy Policy or your personal information, please contact:

Morea House
Email: [insert contact email]
Address: [insert business address]

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.